Involks Philosophy
Our customer relationships are built on mutual admiration and respect. We operate with integrity and rigour, and we always keep our promises.
INVOLKS PHILOSOPHY
SERVICE: Our customer relationships are built on mutual admiration and respect. We operate with integrity and rigour, and we always keep our promises.
COMMITMENT: When interacting with us, we are dedicated to fulfilling our aim of providing high-quality service while letting our clients to focus on their business. We understand that the most crucial aspect in our success is our employees.
CREDIBILITY: In order to be the best, we hire, train, and develop our team based on guiding principles and industry knowledge. In terms of value, we endeavour to exceed our clients’ expectations.
INTEGRITY: We advise our clients on HR solutions with unwavering honesty as a brand.
QUALITY ASSURANCE
We have selected a set of predetermined quality parameters to gauge our level of performance. We use these quality parameters to determine whether an individual has reached our benchmarks no matter what activity they are performing. We are able to provide superior quality services to our clients because of our commitment to quality.
We have a predetermined turnaround time for each step of the process that is meant to serve the client. This eliminates delays in the process and ensures that your personnel needs are met well ahead of schedule.
We have specified productivity parameters for each and every action that an employee performs. We now have a clear and tangible understanding of how productive employees are by eliminating guessing from the equation. Every employee’s KRA is determined by the SLA that has been agreed upon with the client.
Our quality control goes a long way toward discovering, recruiting, and enrolling the best people for your company.